Hello Hearts Doormat
All of our doormats are made to order. They are made of 100% natural coir and are great for preventing dirt and mud from tracking inside your home. Each mat is hand-painted with all-weather paints and sprayed with a UV sealant. The doormats are made with natural fibers that vary in color. No single mat is identical to another. Some are lighter and some are darker than the other etc. Each mat has its own imperfections that make it unique. They come with a thick vinyl backing to ensure it will not slip around.
MINI: 16 x 24: Made for smaller entryways.
REGULAR: 18 x 30: Made for single doors.
LARGE: 24 x 36: Made for larger entryways like a double door.
Although doormats are sprayed with UV sealant, you must keep your mat as dry as possible to avoid darkening of the fibers. Decorative mats are not meant for heavy use. Keep away from items such as salt in the winter, as salt will eat away at the design over time. To clean, simply give it a good shake or two! The coir material does shed but the shedding is caught in the mat - it does not track inside of your home. Shake it or vacuum it every few weeks to keep clean. For additional questions or care methods, please see our FAQ page.
PROCESSING + SHIPPING TIME
Our current processing time is 1-2 weeks. Please note, this timeline does not include the shipping time, weekends, or holidays. Once shipped, delivery times are usually are 2-3 business days via USPS Priority mail.
We strive to get all orders out within the time frame and as soon as possible. Once it has shipped, unfortunately it is out of our hands. If you have any issues with your delivery, please refer to our FAQ page.